# Melody Yihui Wu - Global Project & Communications Specialist
Source: https://hello.cv/yihuiwu
Melbourne

## Links
- LinkedIn | https://www.linkedin.com/in/yihui-melody-wu-83b122273/

## About
Highly dedicated professional with a strong background in social science and international development, distinguished by a United Nations scholarship for impactful work on migration. Expert in cross-cultural communication across five languages, adept at project development and management, and skilled in leveraging data for strategic insights. Proven ability to drive significant improvements in organizational efficiency, stakeholder engagement, and global program outcomes within humanitarian and green technology sectors.

## Work
### Solar Battery Presales & Marketing | FranklinWH
Spearheaded presales and marketing efforts for solar battery solutions across Australia and China, significantly increasing sales conversion and solidifying market leadership.
- Led technical consultations for 10+ Australian customers, achieving 100% satisfaction and solidifying industry leadership.
- Cultivated relationships with 300+ Australian solar installers, providing daily presales support and collaborative promotion, boosting online sales conversion by 30%.
- Implemented and managed a Salesforce-based CRM system, enhancing outreach and strengthening the installer network.
- Streamlined pre-sales support workflow and developed a comprehensive FAQ database, significantly reducing response times and improving efficiency.
### Independent Academic Consultant | Independent Academic Consultant
Guided students in overseas study and collaborated with educational institutions to develop tailored academic programs, expanding global opportunities for students.
- Guided students through the overseas study application process, expanding academic opportunities and fostering a broader global outlook.
- Partnered with educational institutions to design and implement tailored training programs for academic competitions.
### Project Development Intern | United Nations - IOM (MENA Regional Office)
Optimized Labor Mobility and Social Inclusion projects, led a $2 million fundraising initiative, and built multilateral cooperation networks across the MENA region.
- Optimized Labor Mobility and Social Inclusion (LMI) projects, facilitating a regional seminar on labor mobility and inclusive development across MENA.
- Spearheaded fundraising and program design for IOM MENA's first $2 million Controlled Environment Agriculture (CEA) aid application, coordinating diplomatic visits.
- Established a multilateral cooperation network by liaising with 16 country offices, academic institutions, social organizations, and private sector entities, creating a regional LMI cooperation database.
- Developed and disseminated quarterly departmental and industry trend briefs, synthesizing insights from MENA stakeholders to inform organizational strategy.
### Migration Governance Project Intern | United Nations - IOM (Indonesia Office)
Coordinated GCM initiatives, developed strategic funding frameworks, and enhanced team cohesion for IOM Indonesia.
- Coordinated Asia-Pacific country offices for the Global Compact for Migration (GCM) initiative, contributing to a policy adaptability research report and IOM Indonesia's national report.
- Developed a 'Migration Management Resource Matrix' outlining needs of 23 potential donors, enhancing understanding of funding opportunities and priorities.
- Designed 3 innovative financing proposal schemes to provide practical solutions for Indonesia's migrant worker community.
- Created and implemented a 'Multicultural' team-building program and weekly recreational activities, enhancing employee satisfaction and strengthening cross-cultural colleague relationships with positive staff feedback.
### Farm hand | Wandin Valley Orchard
Performed essential farm duties, contributing to the daily operations and maintenance of Wandin Valley Orchard.
- Supported daily farm operations, including crop maintenance and harvesting, to ensure productivity.
### Graduate program Intern | Star of Social Innovation
Managed key client and government communications, strengthening partnerships, and supported young social entrepreneurs in advancing their ventures.
- Maintained client relationships and managed government communications, strengthening organizational partnerships and streamlining collaboration.
- Assisted young social entrepreneurs from China in participating in the 2019 UNLEASH event, facilitating valuable insights and networking opportunities.
### Assistant clerk | China Commercial Law Firm
Provided comprehensive legal administrative support, streamlining document management and client communication for efficient firm operations.
- Prepared legal documents for lawyers, ensuring accuracy and compliance with legal standards.
- Managed and organized case files, streamlining workflow and improving information accessibility.
- Liaised with clients to gather and relay information, strengthening relationships and facilitating smoother case processes.
- Coordinated administrative tasks including scheduling meetings and court dates, ensuring timely preparation and communication for all parties.
### Part-time translator | Plan International China
Volunteered as a translator, facilitating communication between sponsors and children and promoting the organization's mission on social media.
- Translated over 600 letters and documents between global sponsors and Chinese children, ensuring clear communication and fostering connections.
- Promoted Plan International's mission on Chinese social media, raising awareness and engaging a wider audience.
- Enhanced English proficiency through consistent translation practice, deepening understanding of humanitarian efforts.

## Education
### Australian National University | Anthropology
### Australian National University | Political Science
### Nanjing Agricultural University | Agricultural Economics

## Languages
- Chinese
- English
- Japanese
- Indonesian

## Skills
### Project Management
Proficient
- Project Development
- Strategic Planning
- Stakeholder Management
- Cross-functional Collaboration
- Workflow Optimization
- Fundraising
- Program Design
- Process Improvement
### International Development & Relations
Proficient
- Migration Governance
- Humanitarian Aid
- Diplomatic Coordination
- Multilateral Cooperation
- Policy Research
- Community Engagement
- Social Inclusion
### Business & Sales Operations
Proficient
- Presales Support
- Customer Relationship Management (CRM)
- Salesforce
- Sales Conversion Optimization
- Market Research
- Client Relationship Management
- Technical Consultation
### Data Analysis & Reporting
Proficient
- Data Synthesis
- Trend Analysis
- Reporting
- Microsoft Excel
- Tableau
- R (Programming Language)
### Communication & Liaison
Proficient
- Cross-cultural Communication
- Client Communication
- Government Relations
- Stakeholder Liaison
- Public Relations
- Technical Writing
### Administrative Support
Proficient
- Document Preparation
- Case Management
- Scheduling
- Workflow Streamlining

## Interests
### Hobbies
- Guitar
- Reading and Writing
- Marathon
- Badminton
- Travel
- Human History Exploration

## Source
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