Melody Yihui Wu

Led technical consultations for 10+ Australian customers, achieving 100% satisfaction and solidifying industry leadership.

Cultivated relationships with 300+ Australian solar installers, providing daily presales support and collaborative promotion, boosting online sales conversion by 30%.

Implemented and managed a Salesforce-based CRM system, enhancing outreach and strengthening the installer network.

Streamlined pre-sales support workflow and developed a comprehensive FAQ database, significantly reducing response times and improving efficiency.

Guided students through the overseas study application process, expanding academic opportunities and fostering a broader global outlook.

Partnered with educational institutions to design and implement tailored training programs for academic competitions.

Optimized Labor Mobility and Social Inclusion (LMI) projects, facilitating a regional seminar on labor mobility and inclusive development across MENA.

Spearheaded fundraising and program design for IOM MENA's first $2 million Controlled Environment Agriculture (CEA) aid application, coordinating diplomatic visits.

Established a multilateral cooperation network by liaising with 16 country offices, academic institutions, social organizations, and private sector entities, creating a regional LMI cooperation database.

Developed and disseminated quarterly departmental and industry trend briefs, synthesizing insights from MENA stakeholders to inform organizational strategy.

Coordinated Asia-Pacific country offices for the Global Compact for Migration (GCM) initiative, contributing to a policy adaptability research report and IOM Indonesia's national report.

Developed a 'Migration Management Resource Matrix' outlining needs of 23 potential donors, enhancing understanding of funding opportunities and priorities.

Designed 3 innovative financing proposal schemes to provide practical solutions for Indonesia's migrant worker community.

Created and implemented a 'Multicultural' team-building program and weekly recreational activities, enhancing employee satisfaction and strengthening cross-cultural colleague relationships with positive staff feedback.

Supported daily farm operations, including crop maintenance and harvesting, to ensure productivity.

Maintained client relationships and managed government communications, strengthening organizational partnerships and streamlining collaboration.

Assisted young social entrepreneurs from China in participating in the 2019 UNLEASH event, facilitating valuable insights and networking opportunities.

Prepared legal documents for lawyers, ensuring accuracy and compliance with legal standards.

Managed and organized case files, streamlining workflow and improving information accessibility.

Liaised with clients to gather and relay information, strengthening relationships and facilitating smoother case processes.

Coordinated administrative tasks including scheduling meetings and court dates, ensuring timely preparation and communication for all parties.

Translated over 600 letters and documents between global sponsors and Chinese children, ensuring clear communication and fostering connections.

Promoted Plan International's mission on Chinese social media, raising awareness and engaging a wider audience.

Enhanced English proficiency through consistent translation practice, deepening understanding of humanitarian efforts.